Compliance and Risk Management
Smart, Safe Infrastructure
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Virtual Care and Patient Engagement
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Use Cases
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Operational Transformation
Protecting people and property is only part of the equation. To stay resilient and responsive, healthcare organizations also need the agility to adapt, automate, and scale.
Next, discover how Cisco supports long-term operational transformation— helping providers modernize infrastructure, improve sustainability, and prepare for what’s next.
Choose a use case:
Meeting regulatory and internal compliance standards requires video records and easy access to evidence.
Cisco Meraki and VSM platforms support configurable retention policies, automated storage management, and secure video export— helping healthcare providers demonstrate accountability while reducing administrative effort during audits and investigations.
Streamline compliance with video retention and audit support
Healthcare facilities house medications, equipment, and sensitive information that must be protected.
Cisco Identity Services Engine (ISE) integrates with access control systems to enforce dynamic, role-based permissions tied to staff credentials— ensuring only authorized personnel can enter critical spaces like data centers, pharmacies, and ICU wards.
Secure access to restricted areas and sensitive zones
Healthcare facilities require always-on visibility across high-traffic areas, patient zones, and secure locations.
Cisco Meraki MV Smart Cameras provide high-resolution video, onboard analytics, and centralized cloud management. They enable real-time monitoring, reduce blind spots, and eliminate the need for separate recording hardware or manual patrols.
Monitor facilities in real time with smart video surveillance
The following outcomes show how Cisco solutions help healthcare organizations strengthen physical security, improve situational awareness, and respond faster to incidents— while simplifying operations and compliance.
Use Case Architecture
Healthcare facilities operate around the clock, requiring robust security measures to protect patients, staff, and assets. Incidents such as patient elopement, staff duress, and unauthorized access to restricted areas pose significant risks. Traditional security systems often lack the integration and intelligence needed to respond effectively to these challenges.
Cisco provides integrated video surveillance and physical security solutions that enhance situational awareness and streamline incident response. By leveraging AI-driven analytics and centralized management, healthcare organizations can proactively monitor their environments, detect anomalies, and ensure the safety and compliance of their operations.
Implement integrated security solutions that provide comprehensive coverage across the facility
Enhance situational awareness through real-time monitoring and intelligent analytics
Streamline incident response by enabling rapid detection and communication of security events
Ensure compliance with regulatory requirements by maintaining detailed records and audit trails
Business Needs
These are the core challenges healthcare organizations are trying to solve when enhancing video surveillance and physical security.
Healthcare facilities operate 24/7, necessitating robust security measures to protect patients, staff, and assets
Incidents such as patient elopement, staff duress, and unauthorized access to restricted areas pose significant risks
Traditional security systems often lack integration and intelligence, hindering effective response to security challenges
The need for real-time monitoring and rapid incident response has become critical in ensuring safety and compliance
Industry Drivers
What’s changing in the healthcare landscape that’s driving demand for this solution? These are the external trends and pressures your customers are responding to.
What Cisco Enables
Business Needs
Overview
Video Surveillance and Physical Security
Use Case Architecture
In today's digital healthcare environment, safeguarding patient privacy and ensuring compliance with regulations like HIPAA are paramount. With the increasing adoption of electronic health records, telehealth services, and connected medical devices, healthcare organizations face risks of data breaches and unauthorized access.
Cisco offers comprehensive solutions that help healthcare providers protect sensitive patient information, maintain regulatory compliance, and build trust with patients. By integrating security measures across networks, devices, and applications, Cisco enables organizations to proactively manage risks and uphold the confidentiality, integrity, and availability of health data.
Regulatory compliance depends on consistent policy enforcement across users, apps, and infrastructure.
Cisco Secure Access provides centralized control to apply identity-based access rules, enforce least-privilege policies, and secure remote connections. It helps healthcare organizations align with HIPAA and evolving data privacy standards without complicating clinical workflows.
Simplify compliance with built-in security frameworks
Maintaining an audit-ready environment requires full visibility into how systems and data are accessed.
Cisco Secure Cloud Analytics continuously monitors network activity, user behavior, and device communication—flagging anomalies that may indicate policy violations or threats. It also supports log retention and reporting, helping organizations stay prepared for HIPAA audits and internal reviews.
Monitor access and activity for compliance and audit readiness
Patient data flows constantly between endpoints, clinical systems, and cloud platforms— and every connection must be protected.
Cisco Secure Firewall and Cisco Umbrella work together to enforce policy-based controls, encrypt sensitive traffic, and block malicious activity before it reaches the network. These tools help prevent data loss, reduce exposure to ransomware, and ensure compliance across hybrid care environments.
Protect data in motion across all environments
Patient records, EHR platforms, and clinical apps must be protected from unauthorized access—without slowing down workflows.
Cisco Duo provides multifactor authentication and device health checks before granting access to sensitive systems. It helps healthcare organizations enforce strong access policies across remote, mobile, and on-site users while supporting compliance with HIPAA and other privacy regulations.
Enforce secure access to patient data and systems
The following outcomes show how Cisco solutions help healthcare organizations protect patient data, enforce compliance policies, and maintain trust across every touchpoint.
Business Needs
These are the core challenges healthcare organizations are trying to solve when enhancing patient privacy and compliance.
Implement access controls and authentication mechanisms to ensure that only authorized personnel can access sensitive patient data
Achieve comprehensive visibility and monitoring of data flows to detect and respond to potential breaches promptly
Ensure compliance with relevant data protection regulations by adopting standardized security frameworks and conducting regular audits
Integrate security solutions seamlessly across existing infrastructure to minimize disruptions and maintain operational efficiency
Industry Drivers
These are the external trends and pressures influencing the demand for remote monitoring solutions in healthcare settings.
Increasing digitization of patient records and the expansion of telehealth services have heightened the risk of data breaches and unauthorized access
Evolving regulations, such as HIPAA and GDPR, mandate stricter data protection measures and impose significant penalties for non-compliance
Proliferation of connected medical devices and IoT technologies introduces new vulnerabilities and complexities in safeguarding patient data
Healthcare organizations face challenges in maintaining consistent security protocols across diverse systems and platforms
What Cisco Enables
Business Needs
Overview
Patient Privacy and Observability
Use Case Architecture
Healthcare organizations face a rapidly evolving threat landscape, with increasing cyberattacks targeting patient data, medical devices, and critical systems. The complexity of hybrid IT environments and the adoption of cloud services have expanded the attack surface, making traditional security measures insufficient.
Cisco empowers healthcare providers with integrated cybersecurity and observability solutions that offer comprehensive visibility, proactive threat detection, and streamlined incident response. By unifying security and performance insights across the entire technology stack, Cisco enables organizations to protect patient data, ensure compliance, and maintain resilient healthcare operations.
A great patient experience depends on more than just app design—it requires uptime, speed, and reliability. ThousandEyes gives IT teams real-time visibility into the performance of patient portals, triage tools, and mobile check-in systems.
With end-to-end monitoring, teams can detect and resolve issues before they disrupt care.
Ensure a consistent, reliable digital experience
Downtime in healthcare has real-world consequences.
Cisco Secure Cloud Analytics continuously monitors user behavior, device activity, and network traffic to detect anomalies that could lead to outages or disruptions—giving IT teams the intelligence they need to act before care is impacted.
Strengthen operational resilience with integrated security insights
Securing sensitive data is essential for both patient trust and regulatory requirements.
Cisco Secure Firewall and Cisco Umbrella work together to block unauthorized access, enforce security policies, and protect against data exfiltration—supporting HIPAA and other compliance mandates across distributed environments.
Prevent data loss and ensure regulatory compliance
Cyberattacks in healthcare are becoming more targeted and more disruptive.
Cisco XDR aggregates and correlates threat signals from across your network, cloud, endpoints, and applications—enabling early detection, automated investigation, and faster response to complex, multi-vector threats.
Proactively detect and investigate security threats
As applications and data move between on-prem, cloud, and edge systems, IT teams need unified observability to stay ahead of issues.
Cisco Full-Stack Observability brings together performance, security, and user experience insights into a single view—helping teams detect bottlenecks, prioritize incidents, and maintain uptime for critical services.
Gain real-time visibility across hybrid environments
The following outcomes show how Cisco solutions help healthcare organizations protect patient data, detect threats early, and gain unified visibility across applications, infrastructure, and security layers.
Achieve comprehensive, real-time visibility across all digital assets and network activities
Implement proactive threat detection and response mechanisms to mitigate risks promptly
Ensure compliance with healthcare regulations and standards through robust security frameworks
Integrate security and observability tools to streamline operations and reduce system downtime
Protect sensitive patient data and maintain trust by preventing data breaches and unauthorized access
Business Needs
These are the core challenges healthcare organizations are trying to solve when building modern, cloud-ready infrastructure.
Industry Drivers
What’s changing in the healthcare landscape that’s driving demand for this solution? These are the external trends and pressures your customers are responding to.
Surge in sophisticated cyberattacks targeting healthcare systems, including ransomware and phishing campaigns
Expansion of hybrid and multi-cloud environments increasing the complexity of security management
Proliferation of connected medical devices and IoT technologies introducing new vulnerabilities
Regulatory pressures requiring enhanced data protection and compliance measures
Need for real-time visibility into system performance and security posture to ensure patient safety and operational continuity
What Cisco Enables
Business Needs
Overview
Cybersecurity and Observability
Use Case Architecture
Connected devices are essential to modern healthcare—but every connection brings new risk. From infusion pumps and monitors to sensors embedded in infrastructure, these systems expand the attack surface and are often difficult to secure through traditional IT methods. Without visibility and control, even routine operations can become vulnerable to threats.
Cisco helps healthcare organizations protect medical and IoT devices by building security into the network itself, offering continuous visibility, intelligent access control, and fast threat detection—without adding complexity or slowing down care.
A great patient experience depends on more than just app design—it requires uptime, speed, and reliability. ThousandEyes gives IT teams real-time visibility into the performance of patient portals, triage tools, and mobile check-in systems.
With end-to-end monitoring, teams can detect and resolve issues before they disrupt care.
Ensure a consistent, reliable digital experience
As clinicians and support staff access systems remotely, strong identity and device controls are essential.
Cisco Duo enforces multifactor authentication and conducts device health checks before granting access to applications or clinical systems. It ensures only trusted users on compliant devices can connect— helping prevent unauthorized access without disrupting workflows.
Protect remote and mobile access to critical systems
Even known, authorized devices can be compromised without warning.
Cisco Secure Network Analytics (Stealthwatch) uses continuous traffic monitoring and machine learning to detect unusual behavior—such as unexpected communication patterns or data exfiltration —and alerts IT teams to act before the issue escalates.
Detect abnormal device behavior in real time
Medical devices often share networks with clinical systems, making lateral movement a major risk during an attack.
Cisco TrustSec uses software-defined segmentation to dynamically group devices based on their role, risk level, or department. This limits unnecessary communication between endpoints and helps contain threats before they spread across the network.
Segment and secure network traffic by device type
Healthcare networks host a growing mix of medical, clinical, and IoT devices— many of which operate without traditional endpoint protection.
Cisco Identity Services Engine (ISE) identifies, profiles, and classifies devices as they connect to the network, giving IT full visibility and control over behavior and access policies from the moment they come online.
Gain complete visibility into connected devices
The following outcomes show how Cisco solutions help healthcare organizations secure connected devices, protect patient data, and stay ahead of evolving cyber threats.
Achieve comprehensive visibility into all connected medical and IoT devices
Implement robust access controls and network segmentation to protect critical systems
Detect and respond to anomalous device behavior to mitigate potential threats
Ensure secure access for remote and mobile devices without compromising usability
Maintain compliance with healthcare security regulations and standards
Business Needs
These are the core challenges healthcare organizations are trying to solve when improving medical device and IoT security.
Industry Drivers
What’s changing in the healthcare landscape that’s driving demand for this solution? These are the external trends and pressures your customers are responding to.
Proliferation of connected medical and IoT devices across healthcare environments
Increasing cyber threats targeting vulnerable endpoints and legacy systems
Regulatory emphasis on securing medical devices and ensuring patient data privacy
Need for real-time visibility and control over diverse device ecosystems
Challenges in maintaining compliance with evolving security standards and frameworks
What Cisco Enables
Business Needs
Overview
Medical Device and IoT Security
Cyber threats are growing more advanced, and healthcare remains one of the most targeted industries. Providers need security that protects data, devices, and workflows—without slowing down care.
Cisco delivers a zero-trust approach that helps secure every layer of the healthcare environment while supporting performance and compliance.
Security, Privacy, and Compliance