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Infrastructure alone isn’t enough—services must reach the people who need them most. From public safety to field operations, agencies require real-time communication and mobile connectivity.
Explore how Cisco enables secure, seamless delivery of critical services through connected justice systems, emergency response, and mobile-first strategies.
Choose a use case:
Location data is only useful if it’s accessible and actionable.
Cisco DNA Spaces provides a centralized dashboard for real-time and historical location data, heatmaps, and zone-based reporting—helping IT and operations teams make smarter space planning, staffing, and safety decisions.
Gain actionable insights with centralized location data
Cisco helps agencies simplify operations and adapt faster with integrated, intelligent infrastructure.
Cisco Catalyst Center provides centralized control, AI-powered automation, and deep visibility—enabling smarter, more secure network transformation at scale.
Modernize Government Networks With Unified Management and Security
Next-gen networks require more than speed—they need embedded security that protects users, devices, and data.
Cisco Identity Services Engine (ISE) enforces role-based access, dynamic segmentation, and zero trust policy across your infrastructure.
Secure the Network With Built-In Identity and Access Controls
Fragmented tools slow down IT. Cisco’s platform-based approach streamlines network management and security across the stack.
Cisco Networking Cloud integrates automation, monitoring, and policy into a single view—allowing faster decisions and more agile transformation.
Unify Operations With a Platform Approach
Aging networks can’t support modern services. Agencies need to rethink infrastructure with security, visibility, and automation at the core.
Use Case Architecture
As demand grows and technology evolves, agencies must rethink their network architectures. Cisco makes it possible to modernize with an integrated approach that unifies networking, security, and automation.
From campus environments to remote field offices, Cisco provides the infrastructure to simplify operations, increase resilience, and support the future of government services at every level.
Business Needs
These are some of the challenges facing public sector customers as they seek solutions to improve operational performance and citizen customer experiences:
Automate network deployment, management, and access control
Meet compliance standards such as NIST, StateRAMP, HIPAA, and FedRAMP
Predictable cost structure
Reliability and resiliency demands
High-quality user experience
Ultra-high-speed cloud access from any device on the network
Deploy devices faster
Industry Drivers
Here are some of the external trends and pressures that’s driving demand for these solutions in the public sector:
Increased network reliance
Inherent risks associated with manually configuring networks
Cloud-based applications
Demand for security and segmentation for mobile devices, BYOD, and access
Wireless-first connectivity
Increasingly aggressive regulatory environment driving compliance standards
Advanced AI/ML capabilities trained on the largest, most comprehensive data sets
What Cisco Enables
Business Needs
Overview
Network Infrastructure Transformation
Use Case Architecture
Reliable connectivity is the backbone of every public service. Cisco builds secure, scalable networks that connect distributed offices, data centers, and cloud environments—supporting the diverse needs of today’s agencies.
With SD-WAN, Wi-Fi 6, and intelligent switching, Cisco networks are built for agility and scale, enabling faster deployments, simplified management, and always-on performance across locations.
Medical devices need to feed data into clinical systems without delays or dropped connections.
Cisco Secure Access delivers policy-based, encrypted access from device to EHR, ensuring clinical data moves securely between systems—whether devices are on-prem, at the edge, or in a distributed care environment.
Support EHR integration with reliable, secure data flow
Agencies operating in hybrid environments need consistent performance and secure access across locations.
Cisco SD-WAN connects branch offices, remote teams, and cloud apps with robust performance and built-in security—perfect for today’s distributed government operations.
Connect Securely From Anywhere With SD-WAN
Agencies managing multiple offices need a consistent, centralized way to manage connectivity. Cisco Meraki makes it easy.
Meraki Dashboard enables cloud-based management of wired and wireless networks, reducing complexity and improving operational efficiency.
Simplify Management Across Distributed Locations
From city halls to data centers, agencies require reliable networks that scale with demand. Cisco delivers infrastructure built to support evolving operational needs.
Cisco Catalyst switches and Meraki wireless solutions create a flexible, high-performance foundation for secure and efficient public sector networking.
Build a Scalable Network Backbone for Public Services
Government agencies need fast, secure connectivity between offices, facilities, and cloud services.
Business Needs
These are some of the challenges facing public sector customers as they seek solutions to improve operational performance and citizen customer experiences:
Establish a secure and resilient foundation for government operations
Connectivity within and between community agencies
Shared municipal data centers
Ultra-high-speed cloud access from any device on the network
Compliance standards such as NIST
Predictable cost structure
Visibility and application-based routing
Hybrid WAN (primary and secondary ISPs)
Industry Drivers
Here are some of the external trends and pressures that’s driving demand for these solutions in the public sector:
Connectivity between municipal agencies
Collaboration and shared cost for state, county, and city agencies
Scalable cost and consumption model
Increase in data consumption
Increasingly aggressive regulatory environment driving compliance standards
Applications are moving to the cloud (private and public)
Decrease digital divide
What Cisco Enables
Business Needs
Overview
Agency Networks
Use Case Architecture
Legacy systems can’t keep up with the speed and scale of modern government demands. Cisco helps optimize application performance with intelligent routing, automation, and end-to-end visibility across the network.
Whether supporting digital services or backend operations, Cisco solutions reduce latency, improve uptime, and ensure mission-critical applications perform reliably when agencies and citizens need them most.
A great patient experience depends on more than just app design—it requires uptime, speed, and reliability. ThousandEyes gives IT teams real-time visibility into the performance of patient portals, triage tools, and mobile check-in systems.
With end-to-end monitoring, teams can detect and resolve issues before they disrupt care.
Ensure a consistent, reliable digital experience
The use of mobile apps and personal devices in healthcare increases risk if not properly secured.
Cisco Duo enforces multifactor authentication and verifies device health before granting access to collaboration tools, helping ensure only trusted users can communicate or view sensitive information.
Protect communication channels and connected devices
Modern networks should adapt in real time to changing application needs. Cisco makes that possible with built-in intelligence.
Cisco Catalyst Center uses AI-powered analytics to automatically optimize traffic paths, identify network issues, and prioritize bandwidth for critical applications.
Automate Network Optimization for Agency Workloads
Cloud-first strategies require consistent user experiences, even across third-party services. Cisco helps agencies maintain performance end-to-end.
Cisco ThousandEyes provides detailed visibility into SaaS, cloud, and internet pathways—ensuring agencies can monitor and maintain critical application SLAs.
Optimize Cloud and SaaS Application Delivery
Latency and downtime disrupt everything from digital services to internal operations. Cisco delivers intelligent traffic optimization to keep services running smoothly.
Cisco SD-WAN enables dynamic traffic routing and application-aware policies that prioritize mission-critical workloads and ensure always-on performance.
Ensure High-Performance Applications Across Distributed Environments
Government services depend on reliable performance—from internal systems to citizen-facing platforms.
Secure and scalable applications to better serve the community and enterprise
Seamlessly migrate existing applications to hybrid cloud-based solutions
Provide a secure and scalable platform for remote work access
Build modern applications that offer innovative ways to meet the needs of residents
Increase business efficiencies and reduce costs
Reduce complexity of operating in a hybrid and/or multi-cloud environment
Business Needs
These are some of the challenges facing public sector customers as they seek solutions to improve operational performance and citizen customer experiences:
Industry Drivers
Here are some of the external trends and pressures that’s driving demand for these solutions in the public sector:
Expectation of anywhere, anytime access
Need to deliver innovative and streamlined services to the community and enterprise
Demand for a reliable and secure infrastructure that enhances the capabilities of services offered
Increased compliance and regulatory requirements
Rapid adoption of remote work access environments
Reduction of dependency on complex, aging legacy systems while mitigating operational risk
Managing rapid increase of data consumption and storage requirements
Optimal application access and user experience
What Cisco Enables
Business Needs
Overview
Application Optimization
Use Case Architecture
Government services depend on infrastructure that’s reliable, responsive, and ready for anything. Cisco helps protect and modernize the foundational systems that power transportation, energy, water, and utilities.
With real-time monitoring, predictive analytics, and secure remote access, agencies can detect issues earlier, reduce downtime, and respond to disruptions faster—keeping essential services running in every community.
A great patient experience depends on more than just app design—it requires uptime, speed, and reliability. ThousandEyes gives IT teams real-time visibility into the performance of patient portals, triage tools, and mobile check-in systems.
With end-to-end monitoring, teams can detect and resolve issues before they disrupt care.
Ensure a consistent, reliable digital experience
AI tools and imaging apps depend on fast, reliable networks.
Cisco Nexus Dashboard gives IT teams centralized visibility, automation, and assurance across hybrid environments—helping optimize traffic flows, maintain uptime for critical systems, and resolve performance issues before they disrupt care.
Improve network visibility and application performance
As OT systems become more connected, protecting them is essential. Cisco integrates security into industrial environments without adding complexity.
Cisco Cyber Vision provides visibility into ICS/SCADA systems and detects anomalies in real time—ensuring continuous, secure operation of infrastructure assets.
Secure Operational Technology Without Compromising Uptime
Mission-critical systems rely on fast issue detection and resolution. Cisco gives IT teams visibility across network layers and environments.
Cisco ThousandEyes monitors the entire digital supply chain, identifying disruptions and performance bottlenecks before they impact essential services.
Prevent Downtime With End-to-End Network Visibility
Agencies need real-time insight and resilient infrastructure to detect issues early and prevent outages.
Cisco Catalyst Industrial Ethernet switches and Cisco IoT solutions deliver secure, ruggedized connectivity for critical systems—enabling continuous uptime and proactive maintenance.
Strengthen Operational Reliability Across Essential Systems
Public sector infrastructure must stay operational under pressure—from utilities and transportation to emergency systems and data centers.
Efficient connectivity for government agencies to improve cross-departmental and remote operations
Efficient connectivity for businesses to continue operations
Efficient connectivity for all communities to access information and have remote capabilities for telehealth, education, etc.
Efficient and secure connectivity for government agencies
Business Needs
These are some of the challenges facing public sector customers as they seek solutions to improve operational performance and citizen customer experiences:
Industry Drivers
Here are some of the external trends and pressures that’s driving demand for these solutions in the public sector:
Municipal fiber as a critical infrastructure, utility, and public service
Enabling government to continue operations under all circumstances
Enabling business operations and continuity under all circumstances
Building connected and resilient communities for all neighborhoods
Cities and communities having the right underlying infrastructure to attract more people and businesses
Securely continue operations and essential service delivery
What Cisco Enables
Business Needs
Overview
Critical Infrastructure Resiliency
Cisco understands government and the importance of its mission to protect and serve. That’s why we focus on what’s important to government’s decision makers so our partners can deliver the solutions customers need to improve quality and prevent disruptions.
With Cisco, you can transform public sector operations with solutions built to streamline networks and optimize infrastructure.
Mission Critical Services